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Courtesy Bus Booking
& Management Software for Clubs and Pubs

Courtesy
Bus Booking
& Management Software for Clubs and Pubs

Transport your members to the venue without the operational headaches.

Online courtesy bus booking portal for members
Courtesy bus booking system dashboard for clubs and pubs
Spoke systems provide innovative, seamless and integrated solutions for clubs and pubs

My Courtesy Bus

is a purpose-built courtesy bus booking and management platform designed specifically for clubs, pubs and licensed venues.

It replaces phone bookings, spreadsheets and manual scheduling with a simple digital system for managing bookings, drivers and routes.

Spoke systems provide innovative, seamless and integrated solutions for clubs and pubs

The Result?

Less admin for staff, smoother operations for drivers and a better experience for members.

Running A Courtesy Bus Shouldn’t Be This Hard

For many venues, managing the courtesy bus still relies on phone calls, handwritten booking sheets and manual scheduling.

Reception teams spend hours answering booking requests. Drivers rely on printed run sheets. Last-minute changes lead to confusion and missed pickups.

My Courtesy Bus replaces this with a fully digital courtesy bus management system designed for hospitality venues. 

Running A Courtesy Bus Shouldn’t Be This Hard

For many venues, managing the courtesy bus still relies on phone calls, handwritten booking sheets and manual scheduling.

Reception teams spend hours answering booking requests. Drivers rely on printed run sheets. Last-minute changes lead to confusion and missed pickups.

My Courtesy Bus replaces this with a fully digital courtesy bus management system designed for hospitality venues. 

How My Courtesy Bus Works

Spoke Technologies systems are easy-to-use and understand, designed for clubs and pubs

Members
Book Online

Members can book their courtesy bus online from any device, selecting their pickup time, address and passenger details in seconds.

Bookings can also be managed by staff within the system if needed, removing manual spreadsheets and double handling.

Spoke Technologies systems are easy-to-use and understand, designed for clubs and pubs

Drivers Run
Efficient Routes

Drivers access their scheduled runs through a simple driver app, showing all stops, passenger details and navigation directions.

Routes are optimised with live traffic to maximise efficiency and reduce delays.

Spoke Technologies systems are easy-to-use and understand, designed for clubs and pubs

Managers Stay
In Control

Venue managers gain access to powerful reporting and operational tools, giving full oversight of bookings, usage and performance.

Understand when your buses are busiest, where members are travelling from and how your service is performing.

Trusted by
Leading Venues

My Courtesy Bus is already helping clubs and pubs streamline their courtesy bus operations.

CaloundraRSL_Logo_White
Sharks Logo-White
MaroochyRSL_Logo_White
SunshineBeach_Logo_White
Moorebank Sports
echuca workers club
CaloundraRSL_Logo_White
Sharks Logo-White
MaroochyRSL_Logo_White
SunshineBeach_Logo_White
Moorebank Sports
echuca workers club
Member
Bookings
0
Bus Runs
Completed
0
Venues Using
the Platform
0
Reduce Staff Workload
Reduce Staff Workload

Eliminate phone bookings and manual scheduling, freeing up reception and operations teams.

Maximise Bus Capacity
Maximise Bus Capacity

Optimised runs & dynamic capacity management help venues move more members efficiently.

My Courtesy Bus Simplifies Operations - Driver web app, staff dashboard and member & guest online booking system
Improve Member Experience
Improve Member Experience

Members can book online in seconds and receive automated confirmations and ETA notifications.

Gain Operational Visibility
Gain Operational Visibility

Access reporting & analytics to understand demand, optimise routes and improve performance.

My Courtesy Bus Simplifies Operations - Driver web app, staff dashboard and member & guest online booking system
Reduce Staff Workload
Reduce Staff Workload

Eliminate phone bookings and manual scheduling, freeing up reception and operations teams.

Maximise Bus Capacity
Maximise Bus Capacity

Optimised runs & dynamic capacity management help venues move more members efficiently.

Improve Member Experience
Improve Member Experience

Members can book online in seconds and receive automated confirmations and ETA notifications.

Gain Operational Visibility
Gain Operational Visibility

Access reporting & analytics to understand demand, optimise routes and improve performance.

Key Features of My Courtesy Bus

Digital Member Bookings
Members can book their courtesy bus online in seconds from any device.
Automated SMS Notifications
Send booking confirmations, reminders and arrival notifications automatically.
Integrated Membership Data
Member records sync automatically from your venue’s core membership system.
Timetable Management
Create one-off or recurring bus runs and manage schedules with ease.
Capacity Management
Control seat limits per run and prevent overbooking.
Service Area Boundaries
Define pickup regions and automatically prevent bookings outside service areas.
Exclusions & VIP Exceptions
Blacklist problem members or pickup locations while allowing exceptions for VIPs.
Route Optimisation
Automatically organise pickup stops into the most efficient routes.
Driver Web App
Drivers access runs, stops and directions through a simple mobile-friendly portal.
Live Driver Tracking
Managers can view active buses and monitor runs in real time.
Logbooks & Compliance
Complete driver logbooks digitally and simplify compliance and reporting.
Reporting & Insights
Track bookings, hotspots, peak demand and operational performance.
Operational Controls
Configure booking cut-offs, permissions and system settings to suit your venue.
Security & Permissions
Role-based access controls and multi-factor authentication protect your system.
Knowledge Base & Training
Access user guides, manuals and training resources to support staff onboarding.
Continuous Improvements
Our team regularly releases updates and enhancements to keep My Courtesy Bus improving over time.

Built to Connect
with Your
Venue Systems

We integrate with the industry’s leading platforms – so your systems work together, not against each other.

ebet is an integration partner of Spoke Technologies
MAX Gaming is an Integration Partner of Spoke Technologies
Odyssey Gaming is an integration partner of Spoke Technologies
My Courtesy Bus
Paimnt is an integration partner of Spoke Technologies
Eagle Eye is an integration partner of Spoke Technologies
Impact Data is an integration partner of Spoke Technologies
SENPOS is an integration partner of Spoke Technologies

The My Courtesy Bus Experience

SMS confirmation for a courtesy bus booking sent to a club member

Online Courtesy Bus Bookings for Members

My Courtesy Bus allows members to book their trip to and from your venue online:

• Choose their pickup time
• Confirm their address
• Select passenger numbers
• Receive instant booking confirmations
• Book a return journey

Members can also update or cancel their own bookings.

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Simple Tools for Drivers

Drivers access their scheduled runs through a secure app:

• Run preparation with live traffic
• A clear view of upcoming runs
• Passenger details and stop locations
• Quick button to call or SMS on arrival
• Navigation links to Google Maps or Waze

Eliminate printed run sheets and onboard new staff faster.

Courtesy bus driver app showing route overview, passenger numbers and trip details
Spoke_Arrow To Right
Courtesy bus booking analytics dashboard showing volumes, cancellations and operational insights

Reporting & Operational Insights

Powerful reporting tools help venues understand how their transport service is performing:

• Booking volumes
• Peak service times
• Pickup and drop-off hotspots
• Member usage trends
• Cost and operational efficiency

Optimise your courtesy bus schedules and save money.

Get Started Today

From
$300/mo

ADDITIONAL COSTS

  • One-time onboarding fee: $2,500
  • SMS Notifications: $7.5¢ per credit

Frequently Asked Questions

Simplify Your Courtesy
Bus Operations

Book a demo today to see how My Courtesy Bus can transform
the way your venue manages transport for members.